We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Hi, I only placed my order on Friday and it arrived yesterday (Saturday) - thank you so much for great service and products at a very reasonable price.
Just wanted to say thank you - your products always arrive so speedily and are very competitively priced!
Dear Pure Beauty team, Today I have received my orders and I must say, you don’t just offer pure beauty products but also pure customer service. :-) It is easy and straight forward to order on youe web site, the prices are the best and affordable prices in most of your products and the delivery is fast. I have been using Dermalogica products for 5 years now and I still have not tried some of them because they are expensive to buy and unless I try the product on mys skin first I do not like buying the whole bottle, did before and wasted whole bottle of clay cleanser. :-( So I appreciate the samples you have enclosed very much, thank you. Thank you for the amazing first class service you are providing.
I am very pleased with the service I got with pure beauty. I ordered my product yesterday and received it today with no problems. Thank you.
Thanks for that, and thank you for the first class, speedy delivery.
Thank you for the extremely quick delivery! If only all online retailers performed like you!!
This is my first time in purhasing a product with this company...but it will not be my last. Pricing excellent, product 1st class, posting & packaging very quick. An extra bonus was my free samples. Would highly recommend this company. I certainly will be to all my friends. Thanks for a great service.
Very pleased with your quick and efficient service and the inclusion of some additional samples. Much appreciated.
I ordered my products on Sunday night and received this morning! (Tuesday) Very prompt and efficient service, and I cant wait to use the dermalogica hydrating body cream. Its fragrance is wonderful and will be a welcome relief after all this cold weather!
Excellent service (I am a first time user) and cannot believe I haven't used you before as I am a major user of Dermalogica. Prices are much more competitive as well. Will be using you again.
Dear Pure Beauty, Thank you so much for my order.Your website is easy to use and so much cheaper too. My products arrived very quickly, which was brilliant as i always leave it to the end before I re-order things. I will certainly be using your website again, in fact I have been looking through the Dermalogica brochure ready to place my next order, having tried the free samples that I ordered too.( Love that idea of the free samples too!) I would recommend you to all my friends as well. Many thanks.
First shopping experience with you. Very efficient. Well done.
I'm absolutely amazed at the brilliant service. This is only my second order but I am most impressed. Both orders with me within two days. Also the order I received today came as a set with two free gifts. Not mentioned all through the ordering process so I was surprised and really pleased when I had two free gifts as well as my purchase. Excellent. Would absolutely recommend Pure Beauty to anyone. Thank you.
Thank you for a first class service I received my order and the free samples which I look forward to trying. I will definitely use you again. Kind regards.
Hello, I would just like to thank you for the excellent service I have received from your company. Your website is really user friendly and never have I known a company who offer samples at customers choice, I think this is a great idea and just by trying the samples of my choice I know I will be placing more orders with you as your products are just fantastic. Your delivery & service from start to finish has exceeded my expectations so I'm more than happy to send you my feedback which I don't normally do!!