We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Hi, I just wanted to drop you a quick email with some feedback regarding my recent order. This was my first order made through your website and certainly wont be the last one. Few points that really impressed me: 1) competitive prices, 2) fast delivery, 3) inclusion of samples. I am very pleasantly impressed with the service I have received. Only shame that I didn't know about you earlier and kept using your competitor...Keep the great service up!
Regarding feed back - I can't fault your organisation. The goods are cheaper...it is very easy to use your site, and the goods are delivered free of charge, and usually arrive within a couple of days - very well wrapped. I will continue to use Pure Beauty and have no difficulty recommending you to my friends and colleagues.
Fantastic service. Thank you very much. Cheap and fast delivery.....what more can you ask for. Thanks again.
Thank you for my order received on Friday....the day after I ordered. Fantastic service.
Thank you for my recent order. Impeccable service as always and incredibly fast delivery. Your new website is super, also. Thank you very much. I no-longer look anywhere else for my Dermalogica products.
As always, delivered within 15 hours of ordering. How good is that. And free postage too.
Hello Pure Beauty, Must say a BIG thank you for the fantastic customer service your company offer. Rang on Thursday at 1.30pm, spoke to Craig who was charming and helpful. I received an E.mail at 4.20pm to say it was dispatched! And it arrived Friday morning! Brilliant service, with my chosen free samples enclosed.
Hi, I’ve been purchase from this website for more than two years, and I never say thank you for your tip top services all the time I’ve ordered and all the products I’ve using are excellent. Today, I must spent some time to express how grateful I feel. I was shocked when the package arrive today at afternoon, because I ordered yesterday evening! Thank You ever so much. x
Thanks very much for the very speedy service. Excellent prices and will definitely purchase from you again. Thanks.
Fantastic service, goods delivered within 3 days, products as described. Beauty.co.uk is a fantastic site, great choice of products with excellent descriptions etc.
Once again a brilliant price and excellent speedy delivery!
Recieved my order today very happy and very quick delivery. Thanks.
Hi, I don't normally leave feedback on any on line purchases but felt the need to say well done on your fantastic speedy service, couldn't believe my order was delivered on Sat morning having just placed the order on Friday afternoon!! Thank you.
Another speedy delivery and now I know how to order the free samples I have my hospital bag with all my packed with all my essentials without taking up any room. Baby no 2 will enter the world to a mummy with great skin! You're a great company, offering brilliant prices and excellent service. Yes this may be my hormones talking but I just wanted to let you guys know that you're great! Premium products and service without the premium prices! Katherine :-)
Hello, I would like to say I am extremely impressed with the standard of customer service. I ordered the Dermalogica exfoliator on Monday night and received this yesterday. No delivery fee and very fast, also on your website was the cheapest price I could find. I will be using pure beauty for all of my beauty buys from now on. I will also be telling my friends and family to do the same. ps very grateful for the free samples, next month I will be ordering the Dermalogica eye cream due to the sample. ;) Thanks.