We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
Dear Pure Beauty, I'd just like to say how pleased I was with the speedy and efficient way you processed my order. I placed it late on the evening of 23 January and it arrived 2 days later. My order was well packaged too - what excellent service. I find it hard to buy Dermalogica products here - and the samples are a great way to try stuff out.
What can I say; Excellent communication and free postage, this website is absolutely spot on - I have already received my goods having only ordered them yesterday, I will definitely be passing on your details to all my friends and definitely using again, I love the idea of the free samples to try out different products too, well done and thanks again.
Thank you I enjoy shopping on Pure & Beauty website, delivery of goods was very speedy - I am very happy with the service Pure Beauty provide.
Fantastic website, great prices, excellent free samples offer with every order, free delivery and all arrived within 2 days, awesome. Will recommend to friends and to anyone looking to buy skincare products on the internet.
Thankyou very much for the speedy delivery and excellent quality of products I will definitely be using you again excellent customer service!
Hi Folks, With reference to the above order I would just like to thank you guys once again for an amazing service. I ordered the face cream yesterday morning and it is here this morning - brilliant!! Thank you so much, you knock the socks off other online retailers for delivery to the highlands of Scotland. Best wishes.
Thanks again for such a prompt delivery. This is about the third or forth time I've ordered from yourselves. The products are second to none and delivery is always very fast. I have very sensitive skin so the Ultra Calming Cleanser is perfect for me. I will definitely be continuing to order from Pure Beauty. Love the free samples too.
Hi, I would just like to say how excellent the service was that I received from you. The products I ordered arrived 2 days after I ordered them. They were packed appropriately, delivery was free and it was all just so easy and effortless! I would definitely recommend your company to others. Thank you for such brilliant service.
I would like to thank you for the excellent service given in respect of my recent order: quick and efficient, together with all the samples I had requested. Many thanks. From a very satisfied customer.
Fantastic service. Thank you. Ordered one day and here the next. Couldn't be better. Many thanks.
I got a recommendation to use Pure Beauty from my Mum and wow was she correct. Easy ordering , great website, excellent products and brilliant prices. All this and it arrived the next day. Definately now saved in favourites. Thanks.
I would just like to say how impressed I was with your product info, ordering and delivery service. Thank you very much for the samples sent with my order - it was a nice touch. I will definitely use your online service to order products in the future.
Dear Pure Beauty, Great products, great service, as ever! Thank you.
Just to say how fantastic your service is, I received my order the day after ordering,my parcel arrived before your email telling me it had been sent!!!!! Now that is service. I'm amazed at you turn around!!! Congratulations, Dermalogica is an excellent product, love it, and the price. Many thanks you're a great team.
Very reliable and speedy delivery despite living in a rural location that seems to delay some companies. Much appreciated.